INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, at Wristery Store, we ensure that you receive the exact watch shown in the pictures. Our product images accurately represent the design, quality, and details of each watch. However, slight variations may occur due to lighting or angle differences in photos. Customer satisfaction is our priority, and we strive to deliver what we promise.

Where can I view my sales receipt?

Currently, we provide sales receipts via order confirmation messages. If you need your receipt via email, click on the WhatsApp button on our website and send us a request. Our team will send it to your email promptly.

How can I return an item?

If you need to return an item, simply click on the WhatsApp button on our website and send us a message. Our support team will guide you through the return process quickly and efficiently. Customer satisfaction is our priority!

Will you restock items indicated as “out of stock?”

Yes, we do restock items marked as "out of stock" based on demand and availability from our suppliers. To stay updated on restocks, feel free to reach out via the WhatsApp button on our website, and we'll notify you once the item is available again.

Where can I ship my order?

Yes, we do restock items marked as "out of stock" based on demand and availability from our suppliers. To stay updated on restocks, feel free to reach out via the WhatsApp button on our website, and we'll notify you once the item is available again.

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